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The shop
Returns & Refunds
You have 30 days from delivery or pickup to return anything from the shop, as long as it's unworn, unwashed, and in original condition. You get a full refund to your original payment method. Return postage is on you — unless the item is defective or we sent the wrong thing, in which case it's on us.
Effective September 2, 2026 · Last updated September 2, 2026
The 30-day window
Returns are accepted within 30 days of the day your order was delivered or picked up. Every item in the shop qualifies — there are no final-sale exclusions.
Condition
Items must come back unworn, unwashed, and in their original condition. Trying something on at home is fine; a summer of wear is not.
How to start a return
Send us a message with your order number and what you're returning. We'll reply with the return address and instructions. If you're in the Fredericton area, we can usually arrange a local drop-off instead of postage.
Refunds
Once your return arrives and checks out, we issue a full refund of the item price to your original payment method through Stripe. Card refunds typically appear on your statement within 5 to 10 business days. Original shipping charges are refunded only when the return is our fault.
Return shipping
For change-of-mind returns, return postage is your responsibility. If the item is defective, damaged in transit, or not what you ordered, we cover the return cost and make it right — message us and we'll take care of it.
Exchanges
Want a different size? Message us — if it's in stock, we'll sort an exchange. Because runs are small and sizes sell out, the fastest sure route is often to return the item and place a new order for the size you want.